Performance Improvements is Temporarily CLOSED
The Ontario Government ordered all non-essential stores and services to close in an attempt to slow the spread of COVID-19, and both our online store and our Retail Stores are now Closed.
We are no longer accepting new orders. The executive Team (aka the McJannett brothers) will be fulfilling all open orders. Our front office and shipping operations are closed, but we will honour all our commitments.
If you have a question about an existing order, please contact us by email: firstname.lastname@example.org. We will reply by email or perhaps by telephone if you give us a number at which you may be called.
Stay home (or in the garage) wash your hands & stay safe everyone.
Be sure to join our to be notified when we re-open for business.
SHIPPING POLICY: Performance Improvements shipping policies all boil down to this: We try to get your auto parts to you as quickly as possible, as fairly as we possibly can. Most orders over $99 ship free* Canada-wide.
We consolidate orders with multiple shipment dates into the fewest packages once all items are available. Every time you place an order via the Shopping Cart that contains products with more than one delivery date, we reserve the right to consolidate your order (once all items are available) into the fewest possible packages. NOTE: If you want your order shipped ASAP, only order items that ‘Ship Today’ as a separate order. Shipping estimates are only the time it takes to ship an in-stock product from us to you. It does NOT affect the lead time to bring in items that are not in stock.
Purolator Ground - 2+ business days
Purolator Express - 1 business day to most Canadian cities
Canada Post Expedited Parcel - 1 to 7 business days
Canada Post Priority - 1 to 3 business days
Purolator Express Shipping - Means orders are guaranteed one business day to most major Canadian cities, once ALL items ordered are in stock. EX: When you order "In-stock - Ships Today" items before 4 pm Oct. 1, and upgrade to Purolator Express, your order will be delivered before the end of day Oct. 2. If you order "In-stock - Ships Tomorrow" items before 4 pm Oct. 1, and upgrade to Purolator Express, your order will ship Oct. 2, and be delivered before the end of day Oct. 3. If you order "In-stock - Ships 3 business days" items before 4 pm Oct. 1, and upgrade to Purolator Express, your order will ship Oct. 4, and be delivered before the end of day Oct. 5.
Purolator Ground shipments can arrive by the end of two or more business days, depending on your destination. EX: When you order "In-stock - Ships Today" items before 4 pm Oct. 1, and choose Free Ground Shipping*, your order may be delivered before the end of day Oct. 3-4. If you order "In-stock - Ships Tomorrow" items before 4 pm Oct. 1, and choose Free Ground Shipping*, your order will ship Oct. 2, and may be delivered before the end of day Oct. 4-5. If you order "In-stock - Ships 3 business days" items before 4 pm Oct. 1, and choose Free Ground Shipping*, your order will ship Oct. 4, and may be delivered before the end of day Oct. 9-10.
In Stock - Ships Today / Ships Tomorrow Means the item is in stock in one of our warehouses, not that it is in-stock at ALL of our locations. Local inventory may vary, always call a local store to confirm a product is in stock.
Shipments to PO Boxes sent Purolator are held at the closest 'Hold for Pick Up' Purolator Location. Alternately change your Shipping Address to a family, friend or work address. Please enter your Billing Address exactly as on your Credit Card statement to avoid errors. Enter your Apartment Building Buzz Code in the 'Special Instructions' box below.
WHY DO WE CHARGE FOR SHIPPING UNDER $99?
Shipping in Canada is expensive, but we subsidize that cost on orders over $99. While competitors advertise free shipping for parts under $99, we strongly encourage you to shop around to compare our individual part prices. You can always combine multiple purchases from our wide selection of vehicle parts and tools to cross $99 for free shipping!
*Most orders are eligible for free ground shipping over $99 but there are always exceptions for people who live far away (You probably know who you are) or for items that are excessively heavy or large - hence all the asterisks on this page. See our fine print below. Unlike some websites, we never ask you to re-pay that original shipping cost if you want to return something.
QUESTIONS? Please contact us, either by email or call us Toll-Free in Canada: 1-877-471-6700
Most orders*** over $99* ship Free Canada-wide**
SHIPPING PERFORMANCE PARTS CANADA-WIDE
We will cover the shipping and handling costs on orders over $99* to most Canadian addresses** on virtually*** everything we sell. You NEVER pay duty or brokerage when you shop with us.
Most items marked "In Stock - Ships Today" ordered before 4 pm EST ship the same business day! Even out-of-stock items ship fast! Generally, we can ship out of stock items within 2-3 business days.
In the event we cannot ship within this time-frame, we will contact you before proceeding with your order.
Qualifying orders ship free via Purolator Courier Ground for cross-country delivery.
Need it faster? Optional upgrade to Purolator Express available!
THE FINE PRINT: Shipping and handling fees are waived on qualifying orders over $99 in Canada, with some exceptions:*Amount - Qualifying order total is based on product subtotal before taxes and non-standard shipping charges and after any discounts or coupons are applied.
**Location - Select postal codes or remote delivery areas are excluded from free shipping.
***Products - Clearance priced, oversize, overweight and unpackaged items are excluded from free shipping. Tires are never available for free shipping, there is a $25 charge per tire.
We do not ship on weekends or any Federal or Provincial holidays.
Note: Purolator does not deliver to PO Boxes. Please enter a physical street address for your Shipping Address. To avoid errors and delays, please enter your actual Billing Address in the "Payment Method" screen.
Buzz Code: If your Apartment Building has a Buzz Code, please enter it in the Special Instructions box at check out.
Purolator Ground shipments can arrive by the end of two or more business days, depending on your destination.^
Purolator Express shipments offer expedited delivery in Canada. When you order in-stock items before 4 pm and upgrade to Purolator Express, the time in transit will be displayed (in business days) during checkout.^
In the unlikely event that you are responsible for non-standard shipping charges, such as special handling surcharges, oversize/overweight fees, Truck Freight fees, expedited shipping, hazardous materials charges, remote area delivery surcharge, etc., you will always be contacted before we process your order.
QUESTIONS? Please contact us, either by email or call us toll-free in Canada: 1-877-471-6700.
^Purolator Fine Print: Certain terms, conditions and geographic restrictions apply (including point of origin and destination guarantee restrictions and money-back guarantee restrictions). In most cases, end of day means 6 p.m. See Purolator Terms and Conditions of Service for full details. To select Canadian and U.S. destinations, delivery will be on the day specified by Purolator.
In addition to shipping across Canada, do we ship products Internationally? The short answer is No, unfortunately, we do not export at this time.